Effective date: November 4, 2014
Welcome to Electric Objects
What We Collect
In general, you can visit electricobjects.com without telling us who you are or revealing any information about yourself.
When you order something from us, create an Electric Objects account, and/or use the Service, we need to collect and process some information. Depending on how you use Electric Objects, that may include Personally Identifiable Information like:
first your name, company name, email address, telephone number, shipping address, and payment information;
your login and password details, in connection with the account sign-in process (you are responsible for all activity using your account login information, so please keep it safe);
information about your activity on and interaction with the Site and Services, such as your IP address and the device or browser you use;
We also use third party services to help with things like collecting orders, processing payments, and tracking order fulfillment. When you order something from us, your payment information is automatically shared with a third party store operator so your purchase can be completed. Our store operator is contractually prohibited from using your information in any way except to fulfill your purchase request.
This data will not be publicly displayed or revealed to other users:
- any payment information you provide;
- your password details;
- your IP address;
- your phone number;
- your email address;
- your shipping address;
- communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem); ### What’s Public
When you create an account, we create a basic profile page for you on Electric Objects, containing your username, your avatar, the artwork in your collection, and other information relevant to your fellow users and artists. Whenever your username appears on the site (for instance, when you collect or display artwork), people can click your username to see your profile. Here are some of the things that will be publicly viewable on your profile, or elsewhere on the site:
- your username, and the date your account was created;
- any information you choose to add to your profile (like a picture, bio, or your location);
- artwork you’ve favorited;
- artwork you’ve uploaded or found from around the web;
- artwork you’ve displayed;
- artwork you’ve purchased;
- artists you’ve supported;
How We Use Your Personal Information
We will use the personal information you provide to:
- identify you when you sign in to your account;
- enable us to provide you with the Services;
- send you information we think you may find useful or which you have requested from us;
- enable our third party partners to provide you with services and products (like payment processing);
- present artwork to you when you use the Service which we believe will be of interest based on your previous use of the Service;
- administer your account with us;
- enable us to contact you regarding any question you make through the Service;
- analyze the use of the Service and the people visiting to improve our content and Services; and
- use for other purposes that we may disclose to you when we request your information.
We take securing your data and preserving your privacy very seriously. We won’t post anything to your Facebook, Twitter, or other third-party accounts without your permission. Artists from whom you purchase artwork never receive your credit card details or other payment information.
Third parties are not permitted to use any of your information that we share with them for marketing purposes.
When We Disclose Your Information to Third Parties
We may reveal Personally Identifiable Information about you to unaffiliated third parties:
- if you request or authorize it;
- if the information is provided to help complete a transaction for you;
- if the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets);
- if the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, etc.);
We may disclose your non-private, aggregated, or otherwise non-Personal Information, such as usage statistics of our Products, to our affiliates and third parties.
We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt out when we can.
We will send you email relating to your personal transactions. You will also receive certain email notifications, from which you may opt out.
We may send you service-related announcements on the rare occasions when it is necessary to do so.
If you do not wish to receive offers or other notices from us in the future, you can “opt out” by contacting us at the address indicated at the end of this policy or by following the “unsubscribe” instructions in any email we send you. Please be aware that you are not able to opt out of receiving communications about your account or transactions with us.
Accessing Your Information
If you create an account with us, you are required to provide us with accurate and up to date information. You have the ability to update your data at any time by accessing your account on our site (by clicking on the “Settings” link on your profile page). Any changes will affect only future uses of your personally identifiable information.
When you enter our Site, our web server sends a cookie to your computer which allows us to recognize your computer but not specifically who is using it. By associating the identification numbers in the cookies with other customer information when, for example, you log-in to the Service, we know that the cookie information relates to you.
The cookies we may use on our Site fall into three categories:
Session cookies: These temporary cookies expire and are automatically erased whenever you close your browser window. We use session cookies to grant our users access to content and to enable actions they must be logged in to do.
Persistent cookies: These usually have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve the site for our customers. For example, we may use a persistent cookie to associate you with your user account or to remember your choices on the Site, but this only works when cookies on our site are enabled.
Third party cookies: We permit limited third parties to place cookies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website. For example, we may utilize Google Analytics to analyze usage patterns of the Site. Google Analytics generates a cookie to capture information about your use of the Site which Google uses to compile reports on website activity for us and to provide other related services. Google may use a portion of your IP address to identify their cookie, but this will not be associated with any other data held by Google.
We may also permit third party service providers to place cookies through our Site to perform analytic or marketing functions. We do not control the use of such third party cookies or the resulting information and we are not responsible for any actions or policies of such third parties.
Your use of our Site will be deemed to be your consent to the placement of cookies on your computer or other device. If you prefer not to receive cookies through our Site, you can set your browser to either reject all cookies, to allow only “trusted” websites to set them, or to accept only those cookies from those sites you are currently on. By blocking or deleting cookies used on our Service, you may not be able to take full advantage of our Service.
We do not use technology that recognizes a “do-not-track” signal from your web browser, but we’re looking into adding that functionality.
We use reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration. When “https” appears in the URL address, standard SSL technology is in use to protect information being transferred to our site. Information that you provide to us is not secured during transmission unless the URL address contains “https”.
No method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security of your personally identifiable information. Please keep your user name and password safe and do not share them with others. If we receive instructions using your log-in information we have to assume that you have authorized the instructions. We are not responsible for maintaining the confidentiality of any non-public information that you provide us.
A few more notes:
First, this Site is not designed nor intended to be attractive to use by children under the age of 18 (“Minors”), so we will not knowingly collect personally identifiable information from minors. If you are under the age of 18, please do not share any information to us.
Second, the personally identifiable information we receive may be held and processed on our computers and systems in the United States, where laws regarding data protection may be more or less stringent than the laws in your country. All users of the Site, including users in Canada and the European Union, understand and consent to the collection and processing of such information in the United States.
If you have any questions or suggestions, you can write to us at 95 Avenue B, New York, NY 10009, call us at (951) 638-4278, or send us an email.